My day to day experience as a water expert

“Our children just wouldn’t drink water during school hours.” That’s how a teacher from a Chennai school described the growing concern. “Every time they went near the taps, they complained about the taste. It was salty, bitter, and unpleasant. Some kids even carried extra bottles from home instead. But many stopped drinking enough water altogether. We started seeing cases of dehydration and frequent complaints of headaches,” she explained. The problem wasn’t the children. It was the water. The school relied on borewell water, which was directly fed to the drinking taps. Why Children Rejected the Water We asked: “Have you tested the TDS level of the water?” The school hadn’t. When tested, the results confirmed the suspicion — over 800 ppm TDS. Here’s what that means: Water with TDS above 300 ppm often tastes salty or metallic. Continuous consumption can cause stomach irritation, dehydration , and long-term health concerns. Children, with their sensitive taste and smaller bodies, are es...

  Click here to read an interaction between our sales advisor and a customer  " Water smells like metal? Fix It with an Iron Removal Plant "

“Our geyser was only two years old, but it had already stopped working twice.” That’s how a resident from Adyar, Chennai, explained the frustration that led them to call us. “Every time we called the service technician, he said the same thing — ‘there’s scaling inside, the heating element is coated with white deposits .’ We replaced the element once, descaled the tank another time, but the problem kept coming back,” she said. The issue wasn’t the geyser. It was the water. “We’re using borewell water in the entire house,” she added. “And the same thing happens to the washing machine, clothes never feel soft.” Why Do Geysers Fail So Quickly? We asked: “Have you tested your water hardness level?” “No,” she replied. When tested, the results confirmed it — over 450 ppm hardness. That means the water carried high levels of calcium and magnesium. Here’s what happens: Hard water entering the geyser may seem harmless at first, but over time, it creates serious issues. When heated, the calcium ...

“It was like the smell of wet mud every time we turned on the tap.” That’s how a homeowner from Thoraipakkam, Chennai, described the strange problem that had been bothering the family for weeks. “At first, we thought it was something in the plumbing, maybe dirt stuck in the pipes. But the smell was strongest in the mornings, especially when we pumped fresh water from our borewell. It wasn’t sewage, it wasn’t chemical… it just smelled like raw soil,” he explained. The family even tried boiling the water before use. “It made the smell a little less, but it never fully went away. And when we stored the water, you could see this faint brownish haze settling at the bottom of the bucket,” he added. Why Does Borewell Water Smell Earthy? We asked a few quick questions: “Is your house entirely dependent on borewell water?” “Yes.” “Have you tested the turbidity of your water?” “No, never.” A test showed the real issue: suspended mud and silt particles. When borewell pumps pull water from d...

  “No matter how much we wiped, the windows never looked clean.” That’s how a homeowner from Nungambakkam, Chennai, described the issue that drove them to call us. “Every time we washed the glass panes, they dried with these chalky streaks . At first, I thought it was our cleaning solution, so we switched brands. Then we tried vinegar water, microfiber cloths — nothing worked,” she said. The problem wasn’t their effort. It was their water. “We use borewell water for the whole house,” she added. “And the same thing happens with the car wash too — white spots everywhere.” Why Do Glasses & Windows Look Foggy? We asked: “Have you tested the TDS level of your borewell water?” “No,” she replied. When we tested, the results were clear: over 1,200 ppm TDS — extremely high mineral content. That’s why the glass looked foggy. The water droplets were leaving behind salts and calcium deposits that bonded with the surface. Over time, these marks don’t just look ugly — they can etch into ...