“It smelled like wet soil every time I poured a cup.” That’s how an office administrator from Anna Salai, Chennai, described the strange experience that turned employees away from their daily coffee ritual. “At first, we thought it was the coffee powder,” she said. “We changed brands twice, even bought a new machine. But no matter what we tried, the coffee still had that muddy, earthy odor. People slowly stopped making coffee at the pantry — they preferred buying it from the café outside.” For a workplace where coffee breaks were once the most social part of the day, the empty pantry felt unusual. “It wasn’t until one of our staff members tried drinking plain water from the dispenser that we realized the problem wasn’t the machine or the coffee powder. It was the water itself,” she recalled. Freshly Brewed Coffee, But a Stale, Muddy Smell. Why? We asked: “Have you tested the water quality in your pantry?” “No, never — we assumed filtered water was fine,” she replied. A quick check s...
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