Last Thursday, I got a call from the owner of a well-known beauty parlour in Anna Nagar, Chennai. She runs the parlour on the ground floor, and her family lives just upstairs. Her voice was calm, but she sounded like someone who’d finally connected the dots after weeks of frustration. “I was googling why some of my regular clients keep complaining about frizzy hair and dry skin, and one of your blogs popped up,” she said. “It explained everything. We’re seeing the same issues ourselves at home too. And now I’m sure it’s the water.” That’s exactly why we write those blogs. She continued, “It’s not just the clients. My daughter keeps asking me why her skin feels dry after a shower, and we’ve stopped using white towels because they always look dull and stiff. Can you please check if it’s hard water ?” The real problem: untreated hard borewell water She told me their building relies on borewell water, and they’ve been using a basic sediment filter. “We thought it was enough,” she said, “bu...
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